Privacy Policy

BLUESEVEN CLEANING

Privacy Policy

Effective: May 16, 2026

1. About This Policy

Blueseven Cleaning (“we,” “us,” “our”) is a trade name of 1001485587 Inc., an Ontario corporation. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit bluesevencleaning.com or bluesevencleaning.ca (the “Website”) or use our cleaning services.

We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

By using our Website or services, you consent to the collection, use, and disclosure of your personal information as described in this Policy.

2. Information We Collect

We collect personal information that you provide to us directly and information that is collected automatically when you use our Website.

Information you provide to us:

  • Name
  • Email address
  • Phone number
  • Home or property address
  • Property details, such as size, number of rooms, and special requirements
  • Access instructions, such as lockbox codes, alarm codes, garage codes, parking instructions, and key locations
  • Preferences, such as cleaning products, sensitive areas, pets, and allergies
  • Scheduling information
  • Service feedback and communications you send us

Information collected automatically:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on the Website
  • Referring URL
  • Approximate location based on IP address
  • Cookie and similar identifiers

3. Why We Collect Your Information

We collect personal information for the following purposes:

  • To respond to inquiries and provide quotes
  • To process and fulfill cleaning bookings
  • To assign and dispatch cleaning teams or subcontractors
  • To communicate with you about appointments, including confirmations, reminders, and follow-ups
  • To process payment outside our Website, by e-transfer or another agreed method
  • To respond to feedback, complaints, and re-clean requests under our satisfaction guarantee
  • To send marketing communications, with your consent, in compliance with Canada’s Anti-Spam Legislation (CASL)
  • To improve our Website and services
  • To detect, prevent, and respond to fraud, abuse, or unlawful activity
  • To comply with legal obligations

4. Consent

Your consent is the legal basis for our collection, use, and disclosure of your personal information. By submitting a contact form, booking a service, or otherwise providing information through our Website, you give us your express consent to collect and use that information for the purposes set out in this Policy.

In some cases, your consent may be implied. For example, when you provide your contact information to receive a quote, we will use it to follow up with you about that quote.

You may withdraw your consent at any time, subject to legal or contractual restrictions. To withdraw consent, contact us at info@bluesevencleaning.com. Withdrawing your consent may mean that we can no longer provide services to you.

5. How We Share Your Information

We do not sell your personal information. We share personal information only as described below.

With our subcontractors and cleaning team members.

We share the information necessary to perform the service, including your name, address, access instructions, preferences, and special requirements. All subcontractors are contractually bound to keep this information confidential.

With service providers.

We use third-party services to operate our business, including our website host, our online booking platform, email and SMS service providers, and analytics tools. These providers process information on our behalf and are bound to safeguard it.

With Google Analytics.

Our Website uses Google Analytics to understand how visitors use the Website. Google Analytics collects information through cookies and similar technologies. This information may be processed and stored on servers in the United States and other countries. You can opt out of Google Analytics by using the Google Analytics opt-out browser add-on.

With legal authorities.

We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of our clients or the public.

In business transfers.

If we are involved in a merger, acquisition, financing, or sale of all or a portion of our business, your information may be transferred as part of that transaction, subject to confidentiality protections.

6. International Data Transfers

Some of our service providers, including Google Analytics, may store and process your information outside Canada, including in the United States. When information is processed outside Canada, it may be subject to the laws of the country where it is processed and to lawful access by government authorities in that country. We work with service providers who provide adequate safeguards for personal information.

7. Cookies and Similar Technologies

We use cookies and similar technologies on our Website to:

  • Make our Website function properly
  • Remember your preferences
  • Analyze website traffic and usage patterns through Google Analytics

You can control cookies through your browser settings. Disabling cookies may affect your ability to use some features of the Website.

8. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, and unauthorized access, use, or disclosure. These safeguards include encrypted connections (HTTPS) on our Website, restricted access to client information on a need-to-know basis, confidentiality obligations on our subcontractors, and secure handling of access codes provided by clients.

No method of transmission or storage is completely secure. We cannot guarantee absolute security, but we take security seriously and respond promptly to any suspected breach.

9. How Long We Keep Your Information

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, to provide services to you, and to meet legal, accounting, or reporting requirements. When personal information is no longer needed, we securely destroy, delete, or anonymize it.

10. Your Rights

Under PIPEDA, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Withdraw your consent, subject to legal or contractual restrictions
  • Request information about how your personal information has been used and disclosed
  • Make a complaint to us or to the Office of the Privacy Commissioner of Canada

To exercise these rights, contact us at info@bluesevencleaning.com. We will respond to your request within a reasonable time and in accordance with applicable law. We may need to verify your identity before responding.

11. Marketing Communications and CASL

When you provide your contact information at booking, you may receive transactional communications about your bookings, including confirmations, reminders, and service updates. These are not marketing messages.

If you have consented to receive marketing communications, such as promotional emails or text messages, we will comply with Canada’s Anti-Spam Legislation. You can unsubscribe at any time by using the unsubscribe link in our emails, replying STOP to text messages, or contacting us at info@bluesevencleaning.com.

12. Children’s Privacy

Our Website and services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will delete it.

13. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend you review the privacy policies of any third-party websites you visit.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Effective” date at the top of this Policy and post the updated version on our Website. Your continued use of the Website or services after changes constitutes acceptance of the updated Policy.

15. How to Contact Us

For privacy questions, requests, or complaints, contact us:

Blueseven Cleaning (a trade name of 1001485587 Inc.)

Email: info@bluesevencleaning.com

Phone: 647-553-4213

 

If you are not satisfied with our response, you may contact:

Office of the Privacy Commissioner of Canada

30 Victoria Street, Gatineau, Quebec K1A 1H3

Toll-free: 1-800-282-1376

www.priv.gc.ca